Get Help
Choose the right support based on how serious things feel right now.
If you think someone may be in danger, call 999.
When to call 999
- Breathing trouble
- Unconscious or seizure
- Severe chest pain
While waiting for help
- Stay with them
- Recovery position if unconscious
- Keep cool, give water if conscious
What to tell emergency services
- What and how much
- When taken
- Current symptoms
When to call 999
- Difficulty breathing
- Severe chest pain
- Seizures
- Extreme confusion
- Loss of consciousness
- Severe anxiety or panic
- Very high temperature
- Blue lips or fingers
While waiting for help
- Stay with the person - don't leave them alone
- Keep them awake if possible
- Move them to a quiet, safe space
- If unconscious, put in recovery position
- Loosen tight clothing
- Keep them cool and give water if conscious
- Collect any substance samples for medical staff
- Have someone wait outside to guide emergency services
What to tell emergency services
- What substances were taken
- How much was taken
- When they were taken
- Any existing medical conditions
- Current symptoms
- Exact location
Medical staff are there to help, not judge.